Cash Rules Every AI Around Me

I debated whether I should join the fray of technologists talking about AI but, as an elder millennial, I think there’s an angle to this story that isn’t really being discussed — and it has a lot to do with money. Or rather, the tenuous balance between innovation and profit.

Right now, everyone’s talking about how AI is our future and will deeply transform the way we live and work — this has already begun and I don’t think it’s far fetched to believe that we still don’t quite yet know the ways in which this will fully change us until we are living in the change. However, it’s also true that all the large operators in this space are desperately seeking profitability more than they are the lofty ideal of artificial general intelligence. And the need for a return on investment, especially with valuations reaching the trillions for some, will ultimately create winners and losers.

I think back to the early days of the internet — at least as I knew it. When I was an adolescent, we got a personal computer in our home and a subscription to America Online would routinely tie up the telephone line (pre cell phones!). In that time is when I started learning how to code by seeing HTML side by side with the website I was creating. And it was incredibly accessible to get started; whether it was HyperMart, Geocities, or AngelFire, you could very easily spin up a website for free, no ads.

With age and hindsight being 20/20 and all, I now realize what was happening. All that was free to us wasn’t actually free, we were a generation being poked, prodded and tested. Giving it all away for free was incentivizing us to get hooked on the internet which, after the dotcom bust, certainly resulted in some learning for the winners — they had to somehow shift consumer behavior, or tap into it, to drive profitability. We were all hooked on search engines, so that became the next logical place to put ads and a whole economy was born. And then we adapted: we went from the internet not being a valid source for school papers to Wikipedia — the internet’s encyclopedia — becoming a highly authoritative source of truth.

Now thinking about where we are in 2026, we’ve again been given free tools to play with and ultimately get hooked on. Remember when everyone was posting photos of themselves in classic paintings? Congrats, you were helping train the LLMs we have today. And, to be clear, you don’t actually have to pay for any subscription to get fairly decent outputs from Claude so my prediction is get ready to wait through ads (unless you are on a paid subscription)!

Why am I writing all this now?

When you look around, it all can look and sound fairly bleak — but I think that’s always been the case, even in the early days of the internet which we look back on as the halcyon days. In those times, there were strangers talking to a minor like me in chat rooms telling me their age / sex / location which was likely completely fabricated. There were no terms of service to agree to, no privacy policy. Yes, you could be creating a website or blog about your favorite TV or, you could easily be creating disinformation. It was truly a wild west time: lots of innovation, limited regulation, and a healthy amount of fear that this could all go terribly wrong.

We are seemingly back in the wild west period where we have a handful or so of top companies driving the innovation, limited appetite to strongly regulate (to help drive the innovation vs stifle it) and fear that we are effectively ceding all our agency to robots (building the SkyNet that existed in the Terminator film franchise).

Much like the early days of the internet, I think there will be a lot of promise fulfilled but not exactly the way we imagined. I remember thinking the personal computer would let me watch my favorite TV shows on demand — which eventually happened, all for the cost of a streaming service or two (or 5…). I also remember video being so friggin janky in those early days and now we assume video content should be relatively easy to stream from devices that fit in our pockets. And there are so many ways in which the internet has democratized access in really positive ways: ensuring stories are told from frontlines around the world, providing more accessible solutions to the impaired, creating a career path for yours truly, and everything else in between.

I’d like to believe that, when the dust settles, “artificial intelligence” (the blanket term we apply to all kinds of compute-heavy disciplines from natural language processing to computer vision) will hopefully stop being over-used as a term and we can really begin to see this innovation as assistive technology that augments human potential versus destroying it. And, instead of AI taking jobs (a convenient scapegoat to blame when you’ve over-hired and underperformed as a management team), my hope is these tools will just make up the standard issue workplace technology in the same way a mobile device / “bring your own device” is now a standard in most workplaces with appropriate safeguards in place.

I say all this also hoping that the impact of this technology on communities and natural resources is mitigated. With the high cost of compute and my imaging that consumers would be reluctant to pay for multiple LLMs (unlike streaming services), I imagine model providers will be required to optimize their most frequently used models to reduce their overhead and/or ensure the cost passed along to the customer is reasonable for them to bear — as, after all, it’s all about the money!

How to Decide When to Get in the Weeds

I’ve been having trouble even starting to write about this topic because it’s such an interesting topic and something I’ve learned quite a bit about over the years — and continue to grow and learn about as I take on new teams!

As I’ve advanced in my career, I’ve gone from feeling like I need to learn every new technology or programming language (and getting overwhelmed and feeling inferior by the impossible feat) to realizing it’s impossible to know everything well. In the spirit of ruthless prioritization, I have to prioritize what it is I choose to know deeply (where I get in the weeds) and what I choose to only know at a surface level (usually relying on or deferring to the expertise of someone else who is in the weeds).

This approach to staying on the surface works really well when you can to defer to a colleague who you respect as an expert on their work (e.g. I understand we use XYZ technology but for any additional detail, talk to my colleague Jane in Engineering). And often times, a colleague will see this for what it is: trust that you will mind your own business because they’ve got their area under control!

It gets much more difficult when you need to do this with people who might report directly into you. Stay at surface and don’t know enough about their work? You seem out of touch (and isn’t it their job to “manage up” anyway?). Get in the weeds about everything they are working on? Now you are the dreaded micro-manager.

So how do you decide when to go deeper? There are tactics I’ve employed over the years that can help.

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Flavors of Agile

Many years into my career in software development, I was introduced to the concept of “agility” and specifically leveraging the “scrum” methodology. We were trained up over the course of a couple of days which included silly activities to prove a point like making paper boats. I learned about 2 week sprints, sprint ceremonies (like sprint planning, daily stand-up and retrospectives), and best practices around estimation.

At the time, I was on a very lean team responsible for operating a platform that was licensed to a competitor for what I understood was a large sum of money. Our product was important to the bottom-line so consistently delivering value was the name of the game. I enjoyed the structure that sprinting offered and the constant tangible value delivery to our customer appealed to the dopamine receptors in my brain that get excited when I check something off my “to do” list.

During that time, I also learned about the “agile manifesto” and that there was a real career path for people like me who enjoyed solving human-centered problems. And since then, I’ve worked with a number of different large enterprises that employ various flavors of agile.

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Dark Patterns Law in California

I’ve previously written about dark patterns because, on their face, they represent an ethical problem in technology. Just because you can make it difficult for a customer to close a pop-up, for example, doesn’t mean you should. And, as we know now, technologists do not take an oath to behave ethically (quite the opposite with the proliferation of the ethos “move fast and break shit”) and the government has neglected to regulate.

Until now, that is. California has a new law on the books to address this that complements the California Consumer Privacy Act.
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A Fitness Tracker for Lightweights: the Motiv Ring

Over the summer, I was complaining to a colleague about my love/hate relationship with fitness trackers. I fell in love with the Fitbit for a few years but I found their trackers didn’t really last. That’s something I’m less inclined to be okay with given how much more I pay attention now to where my waste goes. And, the other factor important for me is a tracker that fits nicely under my boxing gloves — something that sometimes wrist-based trackers aren’t always great at.

My colleague then suggested I check out the Motiv fitness tracker.

On the surface, I was excited so naturally I ordered it immediately. The price point ($199.99) made it not so expensive that it seemed unattainable but definitely pricey enough so that I had some expectations about it being moderately good going in. After using it for a couple of months now, I can walk you through the good, the bad and my closing thoughts on whether it’s a good buy or not.
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An Exercise in Frustration Online

When I’m not writing this blog, I spend a lot of my time at work. For a living, I manage digital products, specifically web applications, for a well-known and respected brand. And, if I’m being honest, I’ve been using and making for the web for the better part of half of my existence on this earth! All of this is to say, I know a thing or two when it comes to what works, and what doesn’t.

I’d like to share a story about an experience that didn’t work so well for me and how I’d recommend fixing it.

Ever since I moved, I’ve been thinking about switching up my gym routine. The other day, I was scrolling through Instagram (as one does) and saw something about Rise By We. Based on the post, it looked like they had a boxing or kickboxing program which I’d be really into since I’ve been doing Muay Thai for years now. Intrigued and because they mentioned something about a free intro class, I clicked on the link from my phone to arrive at RiseByWe.com.

The homepage set an odd tone. The “Refer a Friend” button is more prominent than I’d expect — it blocks the marketing copy that someone went to great efforts to write. Meanwhile, that copy is changing at an interval (in the screenshot below, the blue words are constantly changing so as I’m trying to make sense of what’s behind that button, it goes away.

Refer a Friend? But I don't even know if I actually like you yet!
Refer a Friend? But I don’t even know if I actually like you yet!

I can get around this, it’s just some marketing, but I’m curious — where is this place? In essence, realistically, does this gym work with my getting to work/home routines? I decide to check out the navigation menu (the delectably named “hamburger” menu for all you insiders) to see where it’s located. Continue reading “An Exercise in Frustration Online”

Another Perspective on Stuff You Fill Out

I was scrolling through Twitter today when a Tweet by someone I don’t follow about a topic I’m privileged not to be intimately familiar with happened to catch my eye:

I say I’m privileged because, while I joke about being blind because I’ve been wearing glasses since 2nd grade, I’m not actually impaired. I’ve never had to experience this wild and wonderful thing we call the internet without the gift of sight. And, throughout my career as a web developer, accessibility was often an after-thought.

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Let’s Just Start Over or: How I Learned to Stop Worrying About the Product and Comfort a Cranky Stakeholder

I wrote this piece on Medium first about my work as a Product Manager:

Last week, colleague walked over to my desk to ask me about the product I just started working on. And by started to work on, I mean I inherited this product in part because there was some significant “clean-up” needed and rumor has it that I’m good with fixer-uppers. His question to me was, “How about we just start over?” In short, stating that he’d almost rather walk away from this dumpster-fire mess than somehow try to put out the embers and make something of the leftover half-burned pieces of fresh garbage. Well, this isn’t exactly what he meant but that’s probably how I felt when I heard the question and realized the hole I now needed to climb out of.

Bonfire at Night
Bonfire #8 by Jen Gallardo

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A Serious Commitment: Co-Watching TV

We are living in a golden age of television.

Seriously, how great is it to be a television fan? What used to be relegated to HBO and Showtime (and sometimes Starz) has now been extended to all methods of consumption. There are great long-running shows that first aired on cable like the dramatic Mad Men and the often ridiculous It’s Always Sunny in Philadelphia. Then there have been amazing shows on Netflix like the addictive House of Cards and the adorable Unbreakable Kimmy Schmidt. And don’t get me started on all the programming on network television! Shows like Flash and New Girl come to mind immediately, but there are many others.

And, on top of all the great programming that has been developed, we have more ways to watch than ever. Netflix and chill is a thing because pretty much everyone has Netflix. And since a lot of people have Amazon Prime membership, Amazon Prime Video is also a thing (it doesn’t hurt that they have the entire HBO back catalog — now I can watch Six Feet Under and The Wire!). Finally, there’s also Hulu which amazingly has carved out a niche for itself with original series content as well.

With so much great stuff to watch, it’s often hard to find the time. What can make it even harder is if you are part of a couple that co-watches. My husband and I typically try to watch shows together because we enjoy talking about them when we aren’t watching them, but also because it’s another way to spend time together. And you know that co-watching is a real cultural phenomenon when even the New York Times devoted some space to it, touching on how it impacts real relationships.

And, while I fully acknowledge this is a total first-world problem, co-watching can be really challenging! My husband, Anthony, and I want to watch things together but sometimes I’m at Muay Thai class late or he’s off covering a soccer game. The reality is that because we are two fiercely independent people, our schedules don’t always line up. We don’t always watch the same things, but when we do, it can be something that we literally need to schedule on our calendars to ensure we can watch together.

But, this can put a strain on a relationship and cause a partner to stray — and watch TV shows without their partner (instead of patiently waiting for a co-watching opportunity). I’ve often said that Anthony has “cheated on me” with a particular program that we wanted to co-watch. Like most things in this day and age, thankfully, there’s an app for that!

Screenshot of Phones from SeriesCommitment.com
Screenshot from SeriesCommitment.com

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